TY  - BOOK
AU  - Jagdish.N.Sheth,Atul Parvatiyar
TI  - Customer Relationship Management; Emerging Concepts Tools & Applications
SN  - 9780070435049
U1  - 658.812 SHE 1st Ed
PY  - 2021///
CY  - Chennai
PB  - Mc Graw hill
ER  -