000 00532nam a2200193Ia 4500
003 OSt
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020 _a9780070435049
040 _cWC
082 _a658.812 SHE
_21st Ed
100 _aJagdish.N.Sheth,Atul Parvatiyar
245 0 _aCustomer Relationship Management; Emerging Concepts Tools & Applications
250 _a1st Ed
260 _aChennai
_bMc Graw hill
_c2021
300 _a544 P.
365 _b1195.00
942 _cBK
_2ddc
_k658.812
_m SHE
_e1st Ed
999 _c533
_d533